Terms & Conditions – Rapid Route Transport L.L.C S.O.C

Effective Date: July 24, 2025
Last Updated: July 24, 2025

Agreement to Terms

By accessing and using Rapid Route Transport L.L.C S.O.C services or website, you agree to be bound by these Terms & Conditions and our Privacy Policy.

Company Information

Personal Information

Company: Rapid Route Transport L.L.C S.O.C
Location: Dubai, United Arab Emirates
Services: Professional transportation services across Dubai and the UAE

Transportation Services

Transportation Services

We provide professional transportation services including:

  • Corporate staff transport and executive transportation
  • School transportation with enhanced safety protocols
  • Airport transfer services with flight monitoring
  • Hotel guest transportation and hospitality partnerships
  • Bus rentals for events, tours, and group transportation
  • City tours with professional guides and comfortable vehicles

Service Areas

Our transportation services cover:

  • Dubai and all Emirates within the UAE
  • Airport transfers to/from Dubai International (DXB), Al Maktoum (DWC), and Abu Dhabi (AUH)
  • Custom routes based on customer requirements

Booking and Quotations

Quote Validity

  • All transportation quotes are valid for 30 days from the issue date
  • Quotes are subject to availability and route confirmation
  • Final pricing may vary based on actual service requirements

Booking Process

  • Quotation requests processed within 24 hours (standard) or 2-4 hours (priority)
  • Booking confirmation required before service commencement
  • Payment terms and methods will be confirmed upon booking

Cancellation Policy

  • Cancellation policies vary by service type and advance notice
  • Specific cancellation terms provided with each booking confirmation
  • Emergency situations handled on case-by-case basis

Customer Responsibilities

Accurate Information

Customers must provide:

  • Accurate pickup and drop-off locations
  • Correct passenger count and special requirements
  • Valid contact information for service coordination
  • Timely notification of any changes or cancellations

Safety and Conduct

  • Compliance with driver instructions and safety protocols
  • Appropriate behavior during transportation services
  • Respect for vehicle condition and equipment

Service Standards

Professional Standards

We commit to:

  • Licensed, professional drivers with clean driving records
  • Well-maintained, insured vehicles with safety equipment
  • Punctual service with real-time communication
  • 24/7 customer support for emergencies

Limitations

  • Services are subject to weather conditions and traffic circumstances
  • Route modifications may be necessary for safety or efficiency
  • Force majeure events may affect service delivery

Payment Terms

Payment Methods

  • Multiple payment options available
  • Payment terms specified in the booking confirmation
  • Corporate accounts available for business clients

Liability and Insurance

Insurance Coverage

  • Comprehensive insurance coverage for all vehicles
  • Coverage details available upon request
  • Additional insurance options are available for special requirements

Limitation of Liability

  • Liability limited to direct damages related to transportation services
  • Not responsible for indirect, consequential, or punitive damages
  • Maximum liability limited to service cost

Intellectual Property

All website content, logos, and branding are property of Rapid Route Transport L.L.C S.O.C. and protected by applicable intellectual property laws.

Governing Law

These terms are governed by the laws of the United Arab Emirates and Dubai jurisdiction.

Contact Information

For questions about these Terms & Conditions:

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

By using our services, you acknowledge that you have read and agree to these Terms & Conditions.

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